“We guarantee a 27% increase in Used Car Productivity
in less then 4-months . . . regardless of size
and location of dealership”
- Paul H. Webb
CEO - Founder
I.T.S., Inc.

"Due to the success of our "Used Vehicles Inventory Management" workshops - dealers have asked for additional on-site training.  The following outline and 3-day workshop / PLUS 4-months of follow-up /  has proved effective in changing the way you do business in the used car department.  I look forward to the opportunity to customize a workshop for your company."
- Paul H. Webb / NADA Convention Speaker


"WE ARE THE COMPANY THAT TRAINS SALESPEOPLE
HOW TO SELL USED VEHICLES"
- Paul H. Webb / NADA Management Series Instructor

Proven Track Record Over 42-years
100% Customer Satisfaction Guarantee
Nationally Recognized Industry Experts
Current Authors / Most Widely Used CPO Program - Worldwide

“7-Day Program”

You control the training content. We'll help you assess the best way to solve your unique
CPO and used car department problems, but the final decision on what the course content will be, is yours.

You control the schedule. You can train groups up to 20 at a time.   Days that are 
convenient for your work schedule.  Split crews / Half attend AM / Half attend PM.

Strengthen camaraderie among your employees. Bring your staff together at the same time for a quality learning experience … build a stronger team … and boost your employees' morale by demonstrating that you care about their professional development enough to bring them the best training available anywhere.

Acquire and apply important skills … focus on providing practical information
that your staff will actually use … easily reinforce the training long after the session is over. 

* THREE DAY VISIT AGENDA ACTIVITIES:

DAY ONE
Conduct a group kick-off meeting with the entire Management Team – Dealer / General Manager participation is critical – to ensure everyone shares the same understanding of the processes / mechanics of CPO & Used Vehicle Sales Development . . . what the program includes, its features and available merchandising materials, and the sequence of events which has to happen for every certified vehicle (who has to do what by when).  2-HOURS

Meet individually with Department Heads to identify current practices and surface interdepartmental issues among departments and the used vehicle operation. 2-HOURS

Meet with the Used Vehicle Manager regarding interdepartmental issues; review current inventory management practices and identify performance issues such as over-aged inventory, merchandising, advertising practices and agree on corrective actions if needed.  3-HOURS

DAY TWO & DAY THREE

Conduct training sessions (Split AM & PM) for Sales Staff (4-HOURS / DAY TWO and another 4-HOURS / DAY THREE) to ensure they are fully aware of the mechanics of CPO & Used Vehicle Sales Development, know how to sell the features and benefits of the program including correct use of the program materials, and administer any company sponsored sales test (if owner wants us to do it – we will) required to make them eligible to sell certified vehicles.

Conduct a training session for Inspection / Reconditioning Technicians to ensure awareness of actions needed to meet program requirements, assist technicians with accessing the process for CPO vehicles & Used Vehicles Sales Development.

Conduct a wrap-up meeting with the Dealer / General Manager and / or full Management Team to put all the issues identified during the course of the visit on the table and review Action Plans (who will do what by when).   Monthly / Quarterly reports on dealership progress.

FOLLOW-UP VISIT AGENDA AND ACTIVITES

Maintain the Momentum – Meet with Dealer / General Manager and / or full Management Team to review progress against Action Planning items developed at the conclusion of the initial or prior follow-up visit(s), as appropriate.

Get New Members on Board – Conduct additional group or individual training for new Sales, Service or Management Staff.

Chart Progress – Meet with Used Vehicle Manager to review progress toward issues and action items identified and agreed upon during the initial or previous follow-up visit.


SUMMARY:
3-Days / in a row - PLUS 1-Day a month for 4-months = 7-Days Total.

Gain dealership profitability from the 42 million unit
used vehicle market.  Street Smart - Retail Experts at
increasing sales, gross profits and turn.

Proven Success.

Contact Margaret ASAP:   Margaret@WebbVT.com 
or
Call Paul H. Webb - Direct:
888-469-7117