Please visit: www.PaulWebbTraining.com . . . Customized Seminars & Workshops                & www.WebbVT.com . . . Interactive Virtual Training Systems ***************************************************                   Automotive Retail Development Street Smart, Inc. Automotive Industry Experts / 42-years         Street Smart / Paul Webb Training / WebbVT / all divisions of I.T.S., Inc. - Accomplishments (Automobile Manufacturing & Retail Development) CONVENTION SPEAKERS New Jersey Automobile Dealers Association New York Automobile Dealers Association Kentucky Automobile Dealers Association Montana Automobile Dealers Association Florida Independent Automobile Dealers Association Virginia Automobile Dealers Association Washington State Automobile Dealers Association Missouri Automobile Dealers Association NADA (New Orleans 1998) – John Beagan NADA (San Francisco 1999) – John Beagan NADA (New Orleans 2005) – Paul Webb NADA (Orlando 2006) – Paul Webb NADA (Las Vegas 2007) – Paul Webb Illinois Automobile Dealers Association Automotive Remarketing Conference (Certified Phoenix 1999) Automotive Remarketing Conference (Certified Dearborn 2006 / Certified Las Vegas 2007) Minnesota Automobile Dealers Association Nebraska New and Used Automobile Dealers Association Thrifty Car Sales Franchise Convention ASSOCIATION SPEAKERS DaimlerChrysler Minority Dealers Association – 2005/2006 Approved Vendor Chrysler Minority Dealers Association – 2007/2008 Approved Vendor Greater New York Automobile Dealers Association Rhode Island Automobile Dealers Association Georgia Automobile Dealers Association Alabama Automobile Dealers Association Michigan Automobile Dealers Association Connecticut Automobile Dealers Association Ohio Automobile Dealers Association New Hampshire Automobile Dealers Association Idaho Automobile Dealers Association New Jersey Automobile Dealers Association Montana Automobile Dealers Association Oregon Automobile Dealers Association Washington Automobile Dealers Association Winnipeg Automobile Dealers Association Wisconsin Truck & Automobile Dealers Association Florida Automobile Dealers Association Virginia Automobile Dealers Association Vancouver Automobile Dealers association Motor Dealers Of Canada Canadian Association of Japanese Automobile Dealers Association Cleveland Automobile Dealers Association Niagara Frontier Auto Dealers Association Automobile Dealers Association of Greater Philadelphia National Automobile Dealers Association (NADA) Twenty Groups Hampton Road Automobile Dealers NCM Twenty Groups                 TRAINING AND CONSULTING Toyota Canada, Inc.-Developed and implemented Used Vehicle Certification Program Toyota Motor Sales U.S., Inc.-Developed and implemented Used Vehicle Certification Program Mercedes Benz, USA - Contracted CPO Trainer / Paul H. Webb 2007/8 - 341 Dealerships Lexus U.S.- Developed and implemented Used Vehicle Certification Program Chrysler Corporation Ford Motor Company – Recently developed and currently implementing / John Beagan  Ford Used Vehicle Certified Program Lincoln Mercury – Recently developed and currently implementing / John Beagan  Lincoln Used Vehicle Certified Program Porsche Cars North America – Contracted Trainer / Paul H. Webb 2006/7/8 - 212 Dealerships Ford Motor Credit Corporation (F.M.C.C.) A.S.T.N. 330 shows on used car management, new car management, and basic used vehicle selling skills, used vehicle leasing and sales motivation NADA Sky Link (television 1 hour live call in/used vehicle certification) Anglo American Auto Auctions (ADT Automotive) Manheim Auto Auctions Lou Webb Auto Group CA Larry Miller Auto Group Salt Lake City, Utah D.C.H. Auto Group J M & A Group AutoNation Hendrick Auto Group Baker Auto Group CA Kelly Auto Group Allentown, PA and Melbourne, FL N.C.M. Twenty Groups DarCar Ltd. Silver Springs, MD Jim Koons Automotive Companies Sonic Automotive Group Group One Automobile Dealerships Fletcher Jones Motorcars NADA Dealer 20 Group – “Maximize Profits In Used Vehicle Operations” – WebEx Seminars NADA Management Series 2004/2005 Harold Zeigler Automobile Group Zimbrick Automobile Group West Herr Automobile Group Mile One Automobile Group         MAGAZINE ARTICLES Wards Dealer Business / August 2006 – Article by Paul H. Webb – Cover Article Chevrolet Preview Toyota Today World of Wheels Car and Driver Auto Remarketing Automotive News NADA Dealer Bulletin Ford Opportunities Auto Success  B. - Summary of core competencies  Additional and on going used vehicle department evaluations and recommendations. Consistent awareness to all employees of used vehicle department’s contribution to bottom line. Constant improvement of front and back end gross profit opportunities Getting the most out of your Certified Pre-Owned programs Face-to-face realistic used vehicle selling techniques Presenting the appraisal How and when to switch Professional silent walk-arounds Inventory acquisition and disposition Maintaining reconditioning standards while working within a controlled budget How to set and reach daily, weekly, monthly and yearly objectives Candid appraisal of each dealerships’ management team Plus, additional, individual dealership challenges  C. - List of all company services.    Certified Pre-Owned / Management Workshops Certified Pre-Owned / Salesperson Workshops Experts / Pre-Owned Sales Departments – “How to get the most out of Certified” Sales Masters Workshop – Customized Seminars Management By Supporting – Customized Seminars Recruiting / New Hire - Sales Training Keynote Addresses – Customized Sales Meetings Time Management / BDC / Telemarketing Workshops Assertiveness Workshops Advanced Communication Workshops / Neuro-Linguistic Programming / License #30982 Automotive Prospecting and Follow Up Workshops      D. - Organizational chart.  Name:                                           Title:                                       Job Description:   John T. Beagan                           Founder                                 Senior Trainer. Author - Used Car Management Program. Author - CPO Program. Reports to OEM: Conducts Used Car Management Training Conducts Used Car Sales Training Conducts CPO Program  ******************************************************************************  Paul H. Webb                              Owner                                    Corporate Trainer    www.PaulWebbTraining.com                                                   Administration-Scheduling Author / Sales Masters Workshop Author / Management By Supporting Author / “How To Maximize Profits In Used Vehicles” Reports to OEM - Dealer &             Management Conducts Used Car Management Training Conducts Used Car Sales Training Conducts CPO Program      Coaching / Accountability – In Dealership Specialist. Technical Training NLP MASTER TRAINER Conducts Sales Masters Workshop Conducts Management By Supporting Workshop NADA National Convention Speaker 2005/6/7 NADA Management Seminar Leader  www.seminars@nada.org 2004/5/6/7 Automotive Sales Person – California Licensed – 1994-2006 ******************************************************************************  Scott Tash                                    Partner                                 Certified Street Smart Trainer Administration–Scheduling Reports to Client: Automotive Phone Trainer  Coaching / Accountability – In Dealership Specialist. Technical Training Recruiter Conducts Sales Managers Workshop – Refresher Program Conducts Sales Masters Workshop – Refresher Program ************************************************************************ Glen Draper                                 Senior Trainer                      Certified Street Smart Trainer Administration–Scheduling Reports to Client: Automotive Phone Trainer – Follow Up Coach Recruiter Conducts Sales Managers Workshop – Refresher Program Conducts Sales Masters Workshop – Refresher Program ************************************************************************ Federico Diaz          Senior Trainer / Spanish - English           Certified Street Smart Trainer        Administration–Scheduling Reports to Client: Conducts Used Car Management Training Inventory Director / Asset Management – Used Car Department Specialist      Coaching / Accountability – In Dealership Specialist. Spanish Certified Trainer ************************************************************************* Alan Adams                                 Senior Trainer                      Certified Street Smart Trainer Administration–Scheduling Reports to Client: Recruiter Conducts Sales Managers Workshop – Refresher Program Conducts Sales Masters Workshop – Refresher Program ************************************************************************ Kyle Schonauer                           Partner                                  Administration–Scheduling Reports to Client: Special Events – Super Sales Director Wholesale Promotions – Used Car Special Events Sub-Prime Specialist Special Finance Director ****************************************************************************** Steve Laskey                                Director                     Administration–Scheduling Reports to Client: Subprime Advertising Specialist Technical Training Special Events Coordinator                 Email:  phwebb@cox.net         FAX Number:                          PHONE Number: (949) 388-3034                        888-469-7117 Postal address Street Smart / I.T.S., Inc. 27 Calle Guijarro San Clemente, CA 92673